Distance Sales Agreement
This Distance Sales Agreement ("Agreement") is concluded electronically, pursuant to Turkish Consumer Protection Law No. 6502 and the Regulation on Distance Contracts, between the SELLER whose details are set out below and the BUYER who purchases a credit package through cartelier.ai.
Last updated: October 31, 2026
1. Seller
Company: Maivo Yazılım Ticaret Limited Şirketi
Address: Köyün Kendisi Suveren Küme Evler, Küçük Atölye 1, No: 302/3, Suveren Köyü, Merkez / Iğdır
MERSIS No: 0610162119600001
Email: info@cartelier.ai
Phone: 0850 335 10 53
2. Buyer
The user (BUYER) identified by the name or company name, email, billing and payment details you provide when registering for the Service and placing an order.
3. Subject of the agreement
The subject of this Agreement is to set out the rights and obligations of the parties regarding the sale and delivery of the digital credit package - whose characteristics and sale price are stated below - ordered electronically by the BUYER through cartelier.ai.
4. Nature of the product/service
The product subject to sale is a digital 'credit' package used in AI operations on the platform. Credits are spent on operations such as background removal, plate replacement, video and 360° view.
5. Sale price and payment
The current prices of credit packages are shown on the Pricing page and the payment screen at the time of the order. Payments are collected securely (SSL) by credit/debit card via the iyzico infrastructure.
6. Delivery
When the payment is approved, the credits are instantly added electronically to the BUYER's account. There is no physical delivery.
7. Right of withdrawal and its exception
The BUYER may exercise the right of withdrawal within 14 (fourteen) days from the date the agreement is concluded, for credit packages that have not been used at all.
Pursuant to the Regulation on Distance Contracts, the right of withdrawal cannot be exercised for used credits, which qualify as digital content performed instantly in electronic form and delivered instantly to the consumer. By using the credit, the BUYER agrees to waive the right of withdrawal for that portion.
8. Withdrawal notice and refund
To exercise the right of withdrawal, notifying info@cartelier.ai is sufficient. Approved refunds are made to the payment method used within a reasonable time.
9. Dispute resolution
In disputes that may arise from this Agreement, the Consumer Arbitration Committees and Consumer Courts at the BUYER's place of residence or the place where the transaction was made have jurisdiction, within the monetary limits announced by the Ministry of Trade.
10. Effect
When the BUYER approves the order and completes the payment, the BUYER is deemed to have accepted all the terms of this Agreement. The Agreement is concluded and stored electronically.