Pre-Contractual Information Form
This form is provided under Turkish Consumer Protection Law No. 6502 and the Distance Contracts Regulation to inform you before you make a purchase on cartelier.ai on the web. By confirming the payment, you confirm that you have read this form.
Last updated: October 31, 2026
1. Seller details
Company: Maivo Yazılım Ticaret Limited Şirketi
Address: Köyün Kendisi Suveren Küme Evler, Küçük Atölye 1, No: 302/3, Suveren Köyü, Merkez / Iğdır
MERSIS No: 0610162119600001
Email: info@cartelier.ai
Phone: 0850 335 10 53
2. Main characteristics of the service
The subject of the sale is digital rights used on the cartelier.ai platform: vehicle slots and credits in one-time packages, and the period quota and Pro features in the Pro subscription. A vehicle slot is used to add a new vehicle, and a credit to remove a photo's background for the first time. The contents of the package or subscription are also shown on the payment screen.
3. Total price and payment
The total price of the selected package or subscription is shown on the payment screen; prices include VAT and there are no additional fees or delivery charges.
Payment is collected in a single charge by credit or debit card through iyzico. Subscriptions purchased on the web do not renew automatically.
4. Delivery
As soon as your payment is approved, the rights you purchased are added to your account electronically and immediately. There is no physical delivery.
5. Right of withdrawal
Within 14 (fourteen) days of the contract being concluded, you may withdraw without giving any reason for packages that have not been used at all; in that case the full amount you paid is refunded to your payment method within 14 days.
Under art. 15/1-ğ of the Distance Contracts Regulation, the right of withdrawal does not apply to digital content performed instantly in electronic form once performance has started with your approval. Therefore there is no right of withdrawal for vehicle slots and credits that have been used.
You can send your notice of withdrawal to info@cartelier.ai.
6. Complaints and disputes
You can send complaints to info@cartelier.ai or 0850 335 10 53. Within the monetary limits announced by the Ministry of Trade, the Consumer Arbitration Committees and Consumer Courts at your place of residence or where the transaction took place have jurisdiction over disputes.
7. Retention of the contract
The Distance Sales Agreement and this form are stored electronically together with your purchase record; the current texts are always available at cartelier.ai/mesafeli-satis and cartelier.ai/on-bilgilendirme.